EasyStore Review: Is it Worth Setting Up Your E-commerce Store with EasyStore? (Updated 2018)

EasyStore is one of the most popular e-commerce website builders in Malaysia. 

It features a drag and drop website builder and easy app integrations, making it possible for people who have zero tech skills to build their own e-commerce website within a few days or hours.

easystore logo

This way, anyone who wants to get started with e-commerce can get started quickly and start earning money online.

But, is EasyStore the best solution for you?

If you have been thinking about whether to use EasyStore to build your e-commerce site, read on. In this post, I will guide you through the pros and cons of using EasyStore so you can decide for yourself if you should sign up for it.

Ready? 

Let’s dig in 🙂

EasyStore vs Custom E-commerce Website

Here’s a quick overview of the difference between building your e-commerce website using a website builder like EasyStore and hiring someone to build a custom e-commerce website:

Review of: EasyStore / Use: Website builder for setting up e-commerce store quickly and cheaply
EasyStore Your Own E-commerce Website
Set Up Cost (RM) Zero Startup Cost RM1,500 – RM5,500
Technical Skills Required to Set Up Zero Technical Skills Basic Website Building Skills
Monthly Hosting Fee (RM) Hosting Fee Included RM25 – RM200
Yearly Domain Fee (RM) RM45 – RM120 RM45 – RM120
Monthly Maintenance + Cost of Maintenance EasyStore will maintain your website, you don’t need to know how to handle technical maintenance of your site; Monthly cost: RM59 – RM499 You need to handle the maintenance of your site or hire someone to help you do so; Monthly cost: RM20 – RM125 (self-maintenance), RM500 – RM1,500 (hire someone to maintain for you)
Ease of Product Upload Easy Easy
Ease of Payment Gateway Integration One-click integration; no technical skills required May have to buy app and install; some technical skills required
Ease of Promotion Set Up Easy; no technical skills required May have to buy app and install; some technical skills required
Availability of Blog for Content Marketing Available Can integrate blog into website design
Flexibility for Custom Design Cutomisations limited to options available within EasyStore Can customize to suit your design goals.

Summary: EasyStore is an affordable solution for people who want to start their own e-commerce business but don’t have the budget to hire someone to build a custom e-commerce site.

The purpose of this review is to help you understand what EasyStore has to offer and what their limitations are like so you can decide if you should set up your e-commerce website with EasyStore. Enjoy!

From RM59/month (Free trial for 14 days)

* * *

Pros of Using EasyStore to Set Up Your E-commerce Website

Let’s look at the pros of using EasyStore to set up your e-commerce store:

#1. You can start a store for as little as RM59/month and 0% transaction fees

If you were to build your own website, it could cost you between RM1,500 to RM5,500.

Unless you know how to set up your own website, this high cost to hire someone to build your e-commerce website could stop you from starting your e-commerce business.

But if you use a website builder like EasyStore, you can start a lot cheaper. For roughly the price of two lattes, you can get the Lite plan for EasyStore.

You can upload up an unlimited number of products with the Lite plan. This is more than enough for a small business just getting started. When your business grows, you can upgrade to Plus or Premium plan which allows you unlimited products.

The best thing about these monthly plans is that there are no contracts. You can cancel anytime.

This means you don’t have to be tied down to EasyStore if you don’t like it.

Another big advantage with EasyStore is that unlike other platforms like Shopify, you pay zero transaction fees when using the platform. 

Transaction fees for EasyStore

#2. You are guided in setting up your website (no coding skills required) 

One of the main concerns of setting up your own website is that you do not know how to do it.

With EasyStore, you will be guided step by step to set up your store:

EasyStore guide

Of course, there will be many more steps to complete after these three steps. But at least once you have these setup, your customer can already make a purchase from you.

All you have to do is click on the buttons and you will be brought to the pages where you can set these up.

The best thing is that you do not need to know how to code.

#3. You can set up a clean and modern looking website quickly 

EasyStore’s website templates are clean and modern looking. This makes it easy for you to set up a clean and modern looking website fast.

Easystore themes

The best thing is that all the themes are mobile-responsive. This is important because more and more people are buying using their mobile phones.

#4. You can easily list the same products in your store on online marketplaces 

As I have mentioned before, online marketplaces can be a great place to make money online.

One of the best features of EasyStore is that you can easily sync your EasyStore products with online marketplaces like Lazada and 11Street.

Easystore multi-channel selling

This means once you upload your product on EasyStore, you don’t have to repeat the same process on Lazada and 11Street.

Instead, you can sync your products so they are listed automatically. This way, you can save a lot of time and increase your sales.

#5. You can integrate popular apps using one-click

When you set up your own store or hire someone to set it up for you, you will need to spend some effort to integrate all the services you need into your website.

This can cost time and money you may not have.

With EasyStore, app integrations are easy. All you have to do it pick from their list of apps and integrate them into your website with one click.

Easystore app page

Since you will likely be integrating more than one app, you will save a lot of time and money with this feature.

#5. You can choose from the 20 Payment gateways 

Payment gateways allow your customers to pay you in a safe way through methods they prefer.

EasyStore offers up to 20 payment gateway options for you to choose from.

Easystore payment gateways

As with app integration, you can integrate a payment gateway on your website using one-click also.

The good thing is that EasyStore not only offers Malaysian-based payment gateways. You can choose from payment gateways all around the world.

Since locals will most likely prefer to use local payment gateways, this feature will benefit you especially if your target market is not only Malaysians but also people outside of Malaysia.

By giving them the option of choosing their local payment gateway, you are more likely to make a sale.

#6. You don’t have to pay for an SSL certificate

An SSL certificate secures information sent over the web. With SSL, information such as your name and credit card number gets encrypted from one computer to another.

Why do this?

This is to prevent hackers from stealing sensitive information and using it to do something bad.

As such, SSL certificate is a must when you expect your customers to make payment to you on your website.

Normally a basic SSL certificate can cost anything between US$9/year to US$39.9/year.

However, with EasyStore, you do not have to buy your own SSL certificate. It comes with any plan you choose.

All you have to do is activate your free SSL certificate in your dashboard:

SSL certificate activation

#7. You can easily integrate your website with courier companies 

When you sell online, you will need to work with courier companies to help send your products to your customers.

Since your customers are likely to be spread throughout Malaysia or the world, you will need more than one courier option.

With EasyStore, you can easily integrate more than one shipping option into your EasyStore e-commerce website.

Easystore couriers

#8. You can easily set up discount promotions

Discounts are one of the most effective ways to drive sales.

With EasyStore, the promotion system is already set up. All you have to do is configure it inside your store:

Easystore promotions

For example, you can give your customers a 10% off in the next 30 days if they use a specific coupon code.

You can even limit the number of times the coupon can be used by adjusting the ‘Total quantity available’.

#9. You can handle orders and track sales easily 

These are basic requirements for all e-commerce websites.

In EasyStore, you can achieve both. Orders are easy to handle through the backend. Invoices are issued on purchase to the customer.

Other than that, you can also track your monthly, weekly and even hourly sales within the ‘Report’ section of your seller dashboard:

EasyStore reports

#10. You can contact customer service using chat

One of the most important things for you if you are not experienced in setting up e-commerce stores is having people to talk to when you have a problem.

In EasyStore, customer service is easily accessible through chat on the store itself. All you have to do is start a ‘New Conversation’ and describe your problems to the customer service representative.

Easystore chat

From my experience, they usually get back with you within 24 hours.

Cons of Setting Up Your E-commerce Store Using EasyStore

Now that we have looked at the pros of using EasyStore, let’s look at the cons:

#1. You can’t customize the design much

As with most website builders, you can’t be very creative when you are using EasyStore.

The website templates have fixed styles and structures. You are allowed to choose between options that EasyStore gives you. But if you want to make changes outside of what is readily available, you won’t be able to do that.

For people who prefer to add many features into their e-commerce website, this will be an issue.

However, most people who are just starting out will not have this issue as a lot of the necessary features for an e-commerce website are available within EasyStore already.

#2. You won’t be able to move out easily from EasyStore 

Although you can cancel your plan with EasyStore anytime, you will find it difficult to move from EasyStore to another website builder or even your own website.

Like most e-commerce website builders, EasyStore does not offer you an easy solution of moving all your data from EasyStore that easily.

This means that if one day you decide you don’t like to use EasyStore anymore, you will need to redo your entire e-commerce website and import all your customer data into another platform or your own website.

However, for most beginners, this is a small problem to worry about. The most important thing is to take action.

If you do not have the budget or skills to build your own site, it is best that you start somewhere first. This way, you can also test:

  • Will your products actually sell?
  • Who are your customers?
  • What problems are you really solving?

These are the vital information that will help you in your future businesses.

Once you have made more money online, you can consider your options once again. By then, if you find EasyStore too limiting, by then, you will be able to afford an upgrade or a migration out of EasyStore.

#3. You may need to upgrade from your RM59/month plan quickly

Although at RM59/month it can be pretty cheap to get started, the features on this plan is very limited. For instance, there are only 10 app integrations allowed on this plan, making it difficult for you to add too many features beyond the basic features.

Other than that, the Point of Sales (POS) feature is also not available on the RM59/month. If you happen to want to integrate an offline store with your online store, the only option is to upgrade to a standard plan for RM199/month.

These limitations means that if your e-commerce business grows quickly, you may need to consider upgrading to the standard plan which costs four times more (RM199/month) after a short period of time.

The Verdict: Should You Use EasyStore to Build Your E-commerce Website?

Score: 3.5/5

For some people, EasyStore can be a good way to start if you have a small budget and want to start selling online. It has most of the basic features that will allow an e-commerce store to run smoothly.

For some others, EasyStore can be too limiting. They can’t add features or modify their webstore design beyond what is offered on EasyStore.

Although the RM59/month plan can be cheap to get started, some may find the features offered by this plan to be very limiting.

Personally I would give EasyStore a try if I have a very limited budget and want to get started with the most basic features.

If you want to give EasyStore a try, the good news is that you can give it a test run for free for 14-days! Just use the link below to sign up!

Compare EasyStore to Shopify:

Shopify Malaysia or EasyStore Malaysia: Which E-commerce Website Builder Should You Use?

Have you used EasyStore to set up your e-commerce website? What do you like or don’t like about it? Share your thoughts about EasyStore in the comments below.

4 COMMENTS

  1. EasyStore has updated their pricing plan and it became ridiculously expensive compared to its previous plan. I’m not really sure what are their upgrades though from the previous plan as per plan tiers.

    • Yes Elisha, you are right. They recently launched their new pricing tiers at RM59 and RM199 a month. An update on this review is in the works to reflect this. I agree with you as of now, it appears to me a bit too pricey for what it offers. This makes Shopify the more attractive for what it offers at its price point.

  2. Hi, I would like to get some advice from you. I am a 18 years old student, I want to make money through online and I found drop shipping, my questions are:
    1. what does it need to start drop shipping?
    2. Do I need credit card to start a online business like drop shipping?
    3. Do you recommend students like me to start online business? If so, where should I start?

    Hope to hear from you very soon!Thanks

    • Hey Teck Jenn,

      Sure, I’ll be happy to share what I know.

      1. Hard skills wise you need to learn how to sell online, how to identify winning products and how to scale your business. Soft skills wise you need to be patient as you will need to work very hard before seeing any success (for e.g. 6 months to 3 years is common).
      2. Not necessarily. It depends on how you arrange the business and where you do it. Specifically, if your dropship suppliers are based in Malaysia, you can always use bank transfer. If you don’t have a stable income yet you may not be able to get a credit card.
      3. Sure. I started at 20, not too far from your current age. I was a 2nd year university student then. On where to start: it depends on your skills now. If you like writing, I recommend learning SEO and building niche sites and monetizing with AdSense and affiliate marketing. If you don’t, I recommend learning how to do FB ads (but you need to keep some more money for this as you will need to spend money on ads to learn).

      Hope that helps.

      By the way, you only need to leave your question once. I’ll be able to see them no matter where you post them. All comments go under moderation first so you won’t see them published until I approve them. Hope that clarifies.

      Best,
      Lu Wee

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